Our Loyalty Platform combined with our loyalty management services have made our clients' rewards programs best-in-class. We have helped our large clients discover the optimal integration process differs based on the data domain.
Kobie's loyalty management team has implemented no less than sixty clients over the years for the largest companies in the world, including Bank of America, Verizon, Samsung, and RBC Bank, among others. We've found balancing the cost, function, and customer experience equation depends on your unique requirements.
By design, Alchemy, our loyalty management platform, integrates quickly and effectively into most third party architectures. Specific solutions are generally customized to meet a client’s needs.
We use centralized data with simple, highly optimized Web Service calls, data compression and encryption via data replication and synchronization over private networks or the public Internet via the use of encrypted VPN tunnels. Dynamic DNS and routing protocols also assist in spanning multiple data centers.
Our loyalty management platform employs message queues and messaging servers to guarantee successful message delivery and error free processing end-to-end. Alchemy's unique architecture allows for rollbacks and replays for any specific component, if required.
For performance, we learned from Google and implemented a best of breed architecture, including a highly optimized server farm and database architecture built using shards with advanced load balancing algorithms. We minimize client impact by dynamically shifting load inside the data center or across data centers.
For a FREE demo or loyalty platform assessment or to learn more about our loyalty management services, contact one of our loyalty management experts today.