Selling tickets to the next big attraction has never been the issue. It's getting your customers to come back frequently and increase incremental spend at your gift shops, snack bars and concession stands that’s on your mind. Kobie knows the secret, and we’re looking forward to sharing it with you.
Brand loyalty in the entertainment business is fleeting. And we understand the unique challenges of theme parks – converting the "one time visitor" into pass holders who stay longer and purchase more while visiting your park. Passes drive frequency, but not the ancillary revenue of gift shops, snack bars or concessions.
The name of the game in entertainment and media is finding new ways to engage customers across channels and platforms, be it through mobile apps, smartphones or gaming devices. As behaviors change, entertainment and media companies want to collect and use customer intelligence to decrease attrition and increase advocacy. Our deep insights will provide you with core loyalty strategies and implementation that drive incremental spend. Our proprietary Kobie Alchemy® loyalty technology engine powers these large scale programs and makes them hum. And makes brand advocates hum your tune, too.
Kobie knows how to engage customers, establish key brand connection, and drive incremental spend through real-time POS, detailed reporting and high volume processing. We’ve managed end-to-end customer loyalty rewards programs for some of the largest entertainment and media companies in the United States, and beyond. Let’s add yours to the list.