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  • Retail


    Your customers love to shop. You already know that. But making sure they shop with you and not your competitor is where we come in. Knowing your customer is table stakes. Can your loyalty program measurably drive traffic, increase basket or ticket size and deliver more same-store sales? With us, you can.

    Customers are more informed now than ever before. They’re also budget conscious, forcing retailers to develop new strategies to drive frequency and store traffic. Many retailers who turned to couponing are finding it increasingly difficult to break their customer’s addiction to "the next big deal." The retail industry has been trapped, relying solely on behavioral-based shopping and not necessarily harnessing the emotional-based connection that keeps your brand top of mind. That’s where we come in.

    Shifting retail landscapes and shrinking margins force retailers to think about loyalty management in a whole new way. The Kobie way. We call it Omnichannel Loyalty®. The evolution and preference for mobile shopping requires retailers to think differently.

    Kobie Marketing understands that true loyalty delivers long-term incremental behavior. We have experience working with retailers of all sizes in all industries – fashion, specialty, general merchandise, entertainment, and more – both in-store and online. We help engage your customers through our Omnichannel Loyalty® approach. We’ll analyze data to build segments, drive customer behavior and build long-term relationships through communications, valuable partnerships, engagement, incentives and strengthened POS integration. Kobie’s strategy, technology and program management solutions allow you to engage with your customers before, during and after the transaction. We’re there for every milestone, at every touchpoint and throughout every stage of every customer’s journey. Shouldn’t we be there for yours too?

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