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Steve Arsenault

Steve Arsenault Senior Consultant

Steve is a senior consultant at Kobie Marketing with over 30 years of experience in the airline industry, including roles at United Airlines, Galileo Distribution Systems, SH&E, Unisys, IBS and most recently the Mallett Group. Pivotal to his position here, he started and ran the loyalty platform initiatives at Unisys and IBS where he oversaw the sale and deployment of these platforms at 14 airlines around the world. Steve also ran his own consulting practice for five years and worked with a broad range of international clients.

Steve holds an MBA and Bachelor of Science in Engineering from Columbia University and completed all coursework for a doctorate in Econometrics at the University of Chicago. He and his wife live in suburban Philadelphia where they raised their three sons. In their spare time they enjoy hiking and skiing.

What are three things we should know about you?
  • I originally wanted to teach economics and spent four years in graduate school pursuing it before taking a leave of absence to work at United Airlines.
  • I lived for over a year each in Amsterdam and Munich and am still fluent in English only.
  • I have been in two earthquakes. The first was the morning of my wedding … in New York.