From concept to completion, our depth of offerings include loyalty strategy, proprietary industry-leading technology, attention-getting creative and unparalleled program management. Some people call it soup-to-nuts service.
Whether you’re launching a new program, refreshing an existing program, or enhancing your customer’s experience, we’re here to help you. We specialize in acquisition and retention, driving incremental profits and creating stronger brand awareness. We will assess your program’s viability and design, provide real-time analytics and business intelligence, build customer engagement and develop a full-scope marketing strategy, all while keeping your bottom line in mind.
Our proprietary SaaS technology, Kobie Alchemy®, is a state-of-the-art, fully-customizable and configurable loyalty and CRM platform. With unmatched processing power, scalability and seamless integration, Alchemy offers you a flexible, real-time loyalty technology solution.
In both of their loyalty program service provider reports, an independent research firm ranked Kobie as a leader in the loyalty space and Alchemy as the foremost technology offering.
When you choose Kobie, you’ll work with a team of industry experts who will become an extension of your staff. Each and every person on our team is dedicated to the day-to-day management of your program – account maintenance, award-winning agency services, establishing partnerships, handling reward fulfillment and contact center operations. We do whatever it takes to create meaningful and memorable customer experiences.
- Client Services
- Loyalty Operations
- Agency Services
- Rewards & Fulfillment
- Contact Center